Frequently Asked Questions
Find answers to our most frequently asked questions.
Product Information
Is your jerky made in Australia?
Top Shelf Jerky is made in South Australia, supporting Australian farmers using Australian GMO free beef.
Does your jerky contain MSG?
Top Shelf Jerky contains no MSG, no hidden nasties, no additives or preservatives.
Is you jerky Gluten Free?
Sorry but the short answer is no. The gluten (wheat) is in the soy sauce.
Is your Beef Jerky Halal Certified?
Yes, our beef jerky is Halal Certified!
Does your jerky contain protein?
Absolutely! 17.7g per serve.
What is the shelf life of your jerky?
Top Shelf Jerky is made to stay fresh for months when stored correctly. All of our products have a shelf life of 6 months from date of production.
How do i store my beef jerky?
For the best flavour and texture, store your jerky in a cool dry place away from direct sunlight.
Once opened, we recommend sealing the bag and consuming it within a few days for maximum freshness- although most people finish it long before then.
Flavour and Selection
Which flavour should I try first?
If your new to Top Shelf Jerky, our 6 pack selection is the perfect place to begin. It gives you a mix of customer favourites so you can discover your personal top picks without having to choose just one.
🌶️ Do all your flavours have heat?
We understand not everyone likes a lil' bit of chilli, so we have crafted our flavours to cover all taste buds.
In regard to heat scale mild to hot are as follows:
Original
Sunday Roast
Lemon Thyme Basil
Pepper
🌶️Lemon Chilli Garlic
🌶️🌶️Chilli
🌶️🌶️🌶️Inferno
What is the hottest jerky you sell?
If you love serious heat, our Inferno jerky is the one to try.
Packed with firey chilli intensity, Inferno brings the burn without sacrificing flavour.
What makes it different is the hidden notes of sweetness underneath the heat, creating bold balance that keeps you reaching back for more.
Do you release limited editions?
We sure do! Follow us on our socials to stay up to date with new limited editions or subscribe to our emails for early bird releases and limited editions.
Payments
What payment methods do you accept?
We offer a range of secure payment options to make check out quick and easy.
Top Shelf Jerky accepts major credit cards and debit cards, Pay pal, Apple Pay, Google Pay & After Pay.
All transactions are encrypted and processed securely for your peace of mind.
Shipping & returns
How long does shipping take?
We aim to dispatch all orders as quickly as possible so you can get your jerky fix fast!
Most orders are packed and shipped within 1-2 business days, with delivery typically taking 3-7 business days Australia- wide depending on your location. Regional and remote areas may take a little longer.
On the very off chance beyond our control your order may be delayed by Australia Post but rest assured it will be on the way to your chosen destination
How much is shipping? Where do you ship to?
Flat rate $10 shipping for all orders. Posting Australia wide and to New Zealand.
How can I track my order?
Once your order is on the way, you'll receive tracking details via email so you can follow every step of your order.
Wholesale & Events
Can I stock Top Shelf Jerky in my store?
You sure can! Please send us an email to discuss further.
Can you cater for corporate gifts or bulk orders?
Absolutly. Top Shelf Jerky can cater for corporate gifts, staff rewards, event packs, promptional giveaways and large bulk orders.
Whether you're ordering for a workplace, sports club, event or client gifting, we can help create a premium jerky gift pack that leaves a lasting impression.